Team Training

Your billers know the rules. Now they can enforce them.

We don't replace your billing team. We give them a system that handles the volume so they can focus on the exceptions — the complex denials, the edge cases, the decisions that actually require human judgment.

What your billing team is up against

X12 EDI

The file format payers require. One wrong delimiter and the claim rejects instantly — no explanation.

ICD-10 + CPT

Diagnosis must match treatment. Payers deny claims where the codes don't establish medical necessity.

837 Claim

The file sent to the payer. Every line item must match the clinical note exactly.

NCCI Edits

2.38 million rules about which procedure codes can be billed together. Updated quarterly.

The result: Experienced billers spend 60-70% of their time on routine claim submission — work that follows predictable rules. That leaves 30% for the complex cases that actually need their expertise.

How the training system works

Staff learn by reviewing AI-generated claims — approving correct ones, catching errors, and flagging edge cases. Every review builds their profile and improves the AI's accuracy for your practice.

Starting level

Academy

New staff review straightforward claims. Learn the coding rules by seeing them applied in real cases.

After 50 reviews

Pilot

Experienced billers handle complex cases — multi-payer claims, modifier disputes, prior auth appeals.

After 200 reviews

Protocol Engineer

Senior staff configure the rules the AI follows for your practice — payer-specific edits, specialty coding preferences.

Claim Review Interface

Review AI-generated codes against the clinical note. Approve, edit, or flag for escalation.

Source: Clinical Note (EHR)
AI Staging: 837 Claim

Encounter Transcript snippet

Patient: John Doe (DOB: 05/12/1980) Date of Service: 10/24/2023 Chief Complaint: Severe lower back pain radiating to left leg for 3 weeks. Assessment: Sciatica, left side. Muscle spasms. Plan: Prescribed NSAIDs. Ordered lumbar MRI. Recommended physical therapy starting next week.

Proposed Codes

Conf: 88%
ICD-10
Sciatica, left side
M54.32
ICD-10
Other muscle spasm
M62.838
CPT
Office/Outpatient visit, mod complexity
99214

Logic Gate Builder

Protocol Engineers configure payer-specific rules. When CPT X is billed with CPT Y, require modifier Z.

New Protocol Logic Gate

Define trigger conditions for the autonomous staging agent.

If (Trigger Conditions)
Then (Autonomous Action)
Run a simulation against historical data before saving.
Expert Task Network

High-complexity cases, routed to your best people

When a claim is too complex for the AI to handle with confidence, it goes into a task queue. Your Protocol Engineers pick it up, resolve it, and earn bonus compensation. The AI learns from the resolution.

< 4 hrs
Avg resolution time
94%
First-pass approval rate
$45–$120
Per complex case resolved
Open the Task Hub

Track your team's progress

Every review is logged. Managers see accuracy rates, review volume, and which staff are ready to advance.

Level 2: Pilot
Pilot → Protocol Engineer1,240 / 2,000 XP

AI Execution Trust Score

First-Pass Accuracy Rate

87%
+2.4% this week
4,821 Claims Staged